Fidelity

Fidelity’s goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. They offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products.

Hired as a content strategist, I joined a customer-obsessed team. Sitting on the content team, I am responsible for designing, developing, and delivering educational content. My enthusiasm to keep current with instructional design trends and innovations with content formats helps the organization test and learn improved educational opportunities for customers.